Bangalore Police To Launch Android App To Crowdsource Auto Rickshaw Reviews

Dated : 18 Dec 2013

This is fantastic! Soon you will be able to review auto drivers and your auto experience thanks to Bangalore City traffic police’s Android app, which they will be launching soon as a part of the Happy auto campaign, according to a report.

The new campaign intends to act as a service for the appreciations and complaint forum for auto rickshaws plying in the city, the report said.

“Though auto drivers are often accused of cheating public with tampered meters or over pricing, there is also a section of auto drivers who display rare honesty,” a police source told Bangalore Mirror.

The city traffic police department has also roped in Kannada movie star Sudeep as the brand ambassador for the campaign and is tying up with a private company for designing the Android app.

The Additional Commissioner of Police (traffic and security) B Dayananda has said that the campaign will be beneficial to both the commuter as well as the auto drivers.

The department also plans to felicitate the best auto driver of the month based on the feedback.

In another move to improve the auto rickshaw service in the city, Bangalore based social enterprise, India Drivers Network had launched mGaadi, a call auto service, back in November this year.

Recently, InvertedTree Solutions launched an app called Savior, which lets commuters share travel experiences so as to make owners of autos, taxis and radio taxis responsible for providing better services to customers.

A few startups have tried to straighten out the auto mess in different cities but most of them have failed. Mumbai’s Rickshawale, Pune’s AyAuto, Gurgaon’s RadioTukTuk shut shop. Bangalore’s EasyAuto shut shop even if they created quite a buzz at the time of launch couldn’t sustain in the city but continues to operate in Patna, Bihar. Read: Can AutoWale be the Meru of Rickshaws?]

Some of these startups have even been intimidated by the auto unions. However, a police backed app maker may not have to face intimidation. Also, if the police start taking action based on information received through the app, it could really have an impact on the quality of services.

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